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I’m really sorry Craig, this review is well overdue!!
Craig was amazing! Very friendly, professional and efficient! I totally underestimated the amount of ‘junk’ I had but he charged me a very reasonable price anyway. It was a move from Stockton to Dundee too! He arrived on time with a smile and unloaded all of my ‘junk’ into my new house in no time at all! I don’t think i’ve experience a customer service as superb as this!
Thank you so much Craig! You’re such a superstar and i wish you all the best! Keep up the great service! It was nice meeting you and i’m really glad i chose your company to get the job done. Extremely happy!!! 🙂
Brilliant service. Very fast response and fitted me in at short notice. Craig was friendly, professional and just got on with it. Went the extra mile when we discovered what I was having delivered didn't fit through the doors! He just sorted it with a smile - no hassle or moaning. Highly recommended.
Craig and his colleague (sorry-cant quite remember his name) were brilliant. They arrived on time and were friendly and polite and managed to bring our furniture up a lot of stairs without any fuss! Will be recommending them to friends and family and I will definitely be using them again in the future. Thank you to Craig and his team for going above and beyond to provide a great service.
Thank you so much to Craig and his team. Fantastic service, would highly recommend. Prompt, friendly, helpful, excellent prices. Extremely reliable. Will definitely use again and recommend to everyone. Thank you so much Craig ?
Christine from Thornaby.
Instavan moved some bedroom furniture for us. They were prompt polite and helpful. Brilliant!
Craig and his apprentice (really sorry can’t remember his name ) were fantastic ! Enthusiastic , genuine and just very helpful . Nothing was too much trouble. It was my sister who was moving - would definitely recommend Instavan . Excellent service and very professional . Thank you so much for being patient and so efficient ! Charlotte.
Great guy Craig is. He and his colleague worked their cotton socks off all day and did a great job. They obviously knew their job really well and did not hang around.
The guys brought boxes and tape which we needed as inevitably we had more staff than we thought we had!
Arrived on time and got straight down to work and we were surprised how quickly the guys loaded the van. As we were on a hourly rate we were worried how long the move would take, but they were so quick and whilst being careful. Nothing was broken.
Definitely will recommend to our friends and will use gain in the future if we move again.
Payment and receipts were all well dealt with by the administrative team to finish off a hassle free day which can be a nightmare if you pick the wrong people.
What a great firm. It's so pleasant to deal with a company that's totally focused on its customers.
I was a bit unsure, as I'd never heard of them before, though the reviews seemed good. I needed a piano moved from Glasgow to Edinburgh, and didn't want to risk it being damaged by someone without experience. I needn't have worried. Courteous, on time, careful and reasonably priced. If they aren't national in 5 years time I'll be amazed.
The removal guys arrived on time. They were very polite and professional, and didn't waste time a bit. Mine was a second floor apartment with no lift and in spite of that they managed to do everything on time. My only concern was a huge sofa which was difficult to remove out of the flat but they did it without any complaints and without damaging the contents. I would highly recommend this company in future for any removals. Kudos to Instavan!!!
These guys are fabulous! Professional and prompt, I'd be happy to recommend them to anyone!
Craig was amazing from start to finish. Due to a few house moving issues that unfortunately do happen, we had to change the move date and time. Craig accomodated the change with no hesitation.
Craig took the stress away so my whole family thank you.
Helped me move today at such short notice, think he got here in like 10 minutes from calling, good lad, good laugh and professional, what more cud ya want. Ta
Brilliant service, polite and professional. Very good price, I will recommend to anyone who needs a removal company.
Cannot recommend enough. Reliable, punctual, polite, clean and respected our furniture and home. Will definitely be in touch for further jobs and will be recommending in person to all our friends and family. Thanks again from both us and my mum. Looking for his facebook page so I can share and recommend...
Craig and his team we're fantastic. Helped move my full house from Teesside to Manchester. Extremely efficient, friendly, professional and timely. No hassle at all and managed to clear my entire house in around 30 minutes and move the stuff into the new place even quicker. I'd definitely recommend Craig and his team to anyone. 5 star service!!!
A very happy customer!
Using Instavan has been my best experience of hiring a moving company to date- and that's saying a lot given that I've moved around extremely often in the past few years. I would describe Instavan as more than the average friendly yet professional service. As other reviews have noted, much attention was paid to making the moving process as easy as possible in a seemingly effortless manner. Instavan seems to be genuinely interested in giving the best possible service to suit their clients and I would definitely recommend them to others and will book them again when I'm planning my next move.
Helped my other half move house, and i have to say these guys are awesome, nothing was too much trouble. Waited whilst we moved some stuff into storage as well. Have recommended them to a few people, including my nephew who's also moving house. Wouldn't hesitate in using them again. Thanks Guys !! Very much appreciated, and turned a potentially stressful day into a stress free day!
Craig and co. coped with a fifth floor move (to storage) quickly and efficiently at both ends of the job. Obstacles including a rather small lift and a somewhat rainy day were overcome with zero fuss and good humour. What could have been a stressful day became precisely the opposite. Many thanks. Michael.
I give you guys a 5* rating for the successful, safe removal of our ridiculously heavy hot tub! These lads were absolutely marvellous! Polite, friendly and efficient. Extremely competitive price too! Thanks again, Craig. Wishing you all the best with your business in the future, you deserve it. Ann Sutton
Very helpfully moved my mum from Scotland to Middlesbrough
Used Instavan today for a light local move. Inital comms very good and price quoted was very good. Arrived on time, courteous and friendly with a clean well maintained vehicle. Helped dismantle the sofa and carry out and into my home. Quick and easy, no hassle business transaction. Would definitely use again and recommend.
Stephen , Middlesbrough
Very helpfully moved my mum from Scotland to Middlesbrough
I would like to compliment the lads who moved me from Ingleby Barwick back to Redcar . Everything thing went perfect. Very polite, timely, quick and very professional etc, etc. I would not even consider another moving team. Thanks so much for making a blood pressure raising move more of a satisfying event. I have no hesitation in recommending you to my friends.